Duomo - Major (18.3)

Duomo (18.3)

2023-11-09

Major Release

Kaptio is proud to announce that in the Duomo Major release we have introduced two new features: Rail Seat Map Extension and the Wetu Content Integration, as well as improvements to the Service Search UI and Package Search.

Pilot Feature. Contact your Customer Success Manager to ask for assistance

We are excited to unveil our first integration with a 3rd party content provider, WETU.

Customers with a WETU account will be able to add their API key and search their WETU library when creating a content article.

When a WETU article is selected it is copied over to Kaptio in a read-only format, with all related media, at which time it’s eligible to be used in Kaptio’s document engine.

See guide for more details → WETU Guide

With this release, Kaptio is including a new feature called Rail Seat Map Extension.

Rail Seat Map Extension allows our customers to define a Salesforce flow that will be invoked within Itinerary Bookings when confirming a rail booking that requires seats to be selected.

Customers have full control over the Salesforce Flow and can build their own feature using lightning components in the standard Salesforce development environment.

Duomo brings some enhancements to the Package Search. We have introduced a Package Search button on Accounts, which allows users to launch Package Search from Account records and start their sales process. Once the appropriate package has been found and ‘+Add to Itinerary’ is selected, the itinerary with the package will be created with the Primary Account set based on the record which Package Search was initiated from.

We are thrilled to unveil our revamped service search functionality, designed with your convenience in mind. In this release we have made updates to the look and feel of the feature as well as included changes based on our user feedback, with the aim to enable them to find the most appropriate option for their travellers more efficiently.

We are excited to introduce a cutting-edge asynchronous framework built into the core of our product, designed to elegantly circumvent Salesforce platform limitations. This innovative framework lays the foundation for a more efficient and responsive application experience. By leveraging asynchronous processing, we have opened the door to handling complex operations and large datasets with greater ease, without impacting the user interface’s responsiveness. Stay tuned for transformative enhancements built on top of this new framework, aimed at providing you with a more robust, scalable, and efficient user experience.

In this release, we are introducing new metadata related to several areas of the platform which will enable new functionality that we will be introducing in upcoming releases. This metadata will be introduced and only available to design partners for this feature. If you are not one of the design customers for the feature, no action is required.

For a complete list of data model change see our changelog.

Document Custom Components now have access to the Id of the Template which was used to generate the document they are appearing in. This allows for querying the Stage Type Category of the current document and including this parameter when querying for documents eligible only for that Stage Type Category.

Customers using custom components and require this update will need to update their components locally to take advantage of this change.

Feature: Content

Related Support Ticket: KHELP-9954

Kaptio has introduced a new method for developers to hook into when the Itinerary Builder is saved. This extends our new Service Extensions feature, allowing the response from the new flow to be processed on save, but also will allow our customers to extend the functionality of Itinerary Builder when needed. For details see our Developer Documents

Feature: Service Extensions